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About Us

Hardware Direct is a family owned business near Memphis, TN dedicated to providing door hardware direct from the manufacturers to our customers with great service and the lowest possible prices. Whether you are a homeowner updating your home or a builder needing locks for multiple homes, we have what you need. We offer multiple brands so you can find the style and finish to suit your needs and budget.

How can we sell at such low prices?

Low overhead! All of our products come directly from the manufacturer or a central distributorship of the manufacturer. We do not have the expense of the real estate and staff for warehouses. We truly are a “Direct to You” business.

Do we sell Refurbished or Seconds hardware?

Absolutely not! All hardware is factory inspected premium hardware, exactly as you see in the stores and design centers.

What if you have problems with your order or product?

It is our job to help you! Our goal is to provide you with the same polite, friendly customer service we like when dealing with merchants in our own lives. We gladly facilitate exchanges, replacements, and refunds. All guarantees and warranties are honored by the individual manufacturers, and our staff will provide you with helpful 800 Customer Service numbers if you should have a question about your specific product.

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